This portion of the site has been constructed to answer many merchant's frequently asked questions related to our services. Below you should find all the information you will need in order to better integrate & use our services.

If you do not find the answer to your question or problem, please check other sections of the online FAQ & documentation center, including our Online Glossary. If you find our online FAQ & documentation center didn't answer your question or problem, please submit your question, comment or problem to the online helpdesk.

When submitting a message to the helpdesk, please be as specific as possible, providing examples or steps to reproduce the issue where possible. Please also remember to submit your merchant username, without this information; we will not know which account requires our assistance.

Thank you,
Technical Support.

 

For more information about any of our services, click here.